Madness Sports Zone Website Return Policy
At Madness Sports Zone, our goal is to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a clear return policy to ensure a smooth experience.
Return Guidelines:
Eligibility:
Items must be returned within 30 days from the delivery date.
We offer refunds and returns on all orders whether used or unused, we accept all packages/orders.
Return Process:
Start the return process by reaching out to our customer service team.
Provide your order number and reason for the return.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
Refunds:
Upon receiving your return, we will inspect the items and issue a refund within 5-7 business days.
Exchanges:
Direct exchanges are not available. If you need a different size or color, please return the item and place a new order.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
Final Sale Items:
Final sale items are not eligible for return unless they arrive damaged or defective.
Note:
We reserve the right to decline returns that do not meet the above criteria.
All returns are subject to approval.
Thank you for choosing Madness Sports Zone. We appreciate your business and look forward to serving you again soon.